Last updated June 27, 2023

This privacy notice for HORTEDOM PRODUCE SA de CV (” Company “, ” we “, ” we ” or ” our “), describes how and why we may collect, store, use and/or share (” process “) your information when you use our services (” Services “), such as when you:
■ Visit our website at https://delmineral.com , or any website of ours that links to this privacy notice
■ Interact with us in other related ways, including sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@delmineral.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find more details on any of these topics by clicking the link following each key point or using our table of contents below to find the section you are looking for.

What personal data do we process? When you visit, use, or browse our Services, we may process personal information based on how you interact with HORTEDOM PRODUCE SA de CV and the Services, the choices you make, and the products and features you use. Learn more about the personal information you disclose to us .

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information .

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information .

What are your rights? Depending on where you are geographically, applicable privacy law may mean that you have certain rights with respect to your personal information. Learn more about your privacy rights .

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request or by contacting us. We will consider and act on any request in accordance with applicable data protection laws.

Do you want to know more about what HORTEDOM PRODUCE SA de CV does with the information we collect? Please review the privacy notice in its entirety .

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW DO WE MANAGE YOUR SOCIAL INCOME?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR NON-TRACKING FUNCTIONS
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In short: We collect the personal information you provide to us.

We collect personal information that you voluntarily provide to us when you register with the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or when you communicate with us.

Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
■ Names
■ Telephone numbers
■ emails
■ postal addresses
■ contact preferences
■ contact details or authentication
■ usernames
■ job titles
Sensitive information. We do not process sensitive information.

Social media login details. We may provide you with the option to register with us using your existing social media account details, such as your Facebook, Twitter or other social media account. If you choose to register in this manner, we will collect the information described in the section called ” HOW DO WE HANDLE YOUR SOCIAL LOGINS? ” below.

All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information collected automatically

In Summary: Some information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or browse the Services. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal reporting and analytics purposes.

Like many companies, we also collect information through cookies and similar technologies.

The information we collect includes:
■ Location data. We collect location data, such as information about the location of your device, which may be accurate or inaccurate. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can choose not to allow us to collect this information, either by refusing access to the information or by disabling your location settings on your device. However, if you opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?

In Summary: We process your information to provide, improve, and administer our Services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
■ To facilitate the creation and authentication of accounts and to manage user accounts. We may process your information to enable you to create and log in to your account, as well as to maintain your account in operation.
■ To respond to user inquiries/provide user support. We may process your information to respond to your inquiries and resolve any potential problems you may have with the requested service.
■ To send you administrative information. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
■ To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
■ To send you commercial and promotional communications. We may process the personal information you submit to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of receiving our marketing emails at any time. For more information, see ” WHAT ARE YOUR PRIVACY RIGHTS? ” below.
■ To send you targeted advertising. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
■ To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud control and prevention.
■ To evaluate and improve our Services, products, marketing and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our Services, products, marketing, and your experience.
■ Identify usage trends. We may process information about how you use our Services to better understand how they are used and to improve our Services.
■ To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are more relevant to you.
■ To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish or defend our legal rights.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Summary: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:
■ Commercial Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
■ Affiliates We may share your information with our affiliates, in which case we will require them to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or are under common control with.
■ Business partners. We may share your information with our business partners to offer you certain products, services or promotions.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Summary: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can reject certain cookies is set out in our Cookie Notice.

5. HOW DO WE MANAGE YOUR SOCIAL INCOME?

In Summary: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third party social media account details (such as your Facebook or Twitter logins). When you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider in question, but will often include your name, email address, friend list and profile picture, as well as other information you choose to make public on that social media platform. social.

We will use the information we receive only for the purposes that are described in this privacy notice or that are made clear to you in the applicable Services. Please note that we do not control and are not responsible for other uses of your personal information by your third party social media provider. We encourage you to review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We retain your information for as long as it is necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law.

We will only retain your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information longer than the length of time users have an account with us.

Where we do not have an ongoing legitimate business need to process your personal information, we will delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup files), then we will do so securely . . store your personal information and isolate it from any further processing until deletion is possible.

7. DO WE COLLECT INFORMATION FROM MINORS?

In short: We do not knowingly collect data from children under the age of 18 or market it.

We do not knowingly solicit data from or market to children under the age of 18. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such minor and consent to the use of the Services by such dependent minor. If we learn that personal information has been collected from users under the age of 18, we will deactivate the account and take reasonable steps to promptly delete such information from our records. If you are aware of any data we may have collected from children under the age of 18, please contact us at info@delmineral.com.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In short: you can review, change or cancel your account at any time.

If you are located in the EEA or the United Kingdom and you believe that we are processing your personal information unlawfully, you also have the right to lodge a complaint with the data protection authority of your Member State or the data protection authority of the United Kingdom .

If you are in Switzerland, you can contact the Federal Information and Data Protection Commissioner .

Withdraw your consent: If we are relying on your consent to process your personal information, which may be express or implied under applicable law, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details provided in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE ” section below.

Please note, however, that this will not affect the lawfulness of the processing prior to your withdrawal or, where permitted by applicable law, affect the processing of your personal information carried out on the basis of lawful processing grounds other than consent.

Account information

If at any time you want to review or change the information in your account or cancel your account, you can:
■ Contact area
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain certain information in our files to prevent fraud, troubleshoot, assist with any investigation, enforce our legal terms, and/or comply with applicable legal requirements.

Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. If you prefer, you can generally choose to set your browser to delete cookies and reject cookies. If you choose to remove or reject cookies, this may affect certain features or services on our Services. You can also opt out of receiving interest-based advertising from advertisers on our Services.

If you have questions or comments about your privacy rights, you may email us at info@delmineral.com .

9. CONTROLS FOR NON-TRACKING FUNCTIONS

Most web browsers and some mobile operating systems and mobile applications include a Do Not Track (“DNT”) feature or setting that you can enable to indicate your privacy preference so that data about your browsing activities on the Internet is not monitored or collected. line. No uniform technology standard for recognizing and implementing DNT signals has been finalized at this stage. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will notify you of that practice in a revised version of this privacy notice.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Summary: Yes, if you are a California resident, you are given specific rights with respect to access to your personal information.

California Civil Code Section 1798.83, also known as the ” Shine” law The Light”, allows our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) that we disclose to third parties for direct marketing purposes and the names and addresses of all third parties with whom we shared personal information in the immediately preceding calendar year If you are a California resident and wish to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under the age of 18, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, including the email address associated with your account and a statement that you reside in California. We will ensure that the data is not publicly displayed on the Services, but please note that the data may not be completely or completely removed from all of our systems (eg, backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a “resident” as:

(1) any person who is in the State of California for a reason other than temporary or transitory and
(2) any individual domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as “non-residents.”

If this definition of “resident” applies to you, we must comply with certain rights and obligations with respect to your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category examples picked up
A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
NO

B. Categories of Personal Information Listed in the California Customer Records Statute Name, contact information, education, employment, employment history, and financial information
NO

C. Classification Features Protected Under Federal or California Law Sex and date of birth
NO

D. Commercial information Transaction information, purchase history, financial details and payment information
NO

E. Biometric Information Fingerprints and voiceprints
NO

F. Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
NO

G. Geolocation data device location
NO

H. Audio, electronic, visual, thermal, olfactory or similar information Images and audio, video or call recordings created in connection with our business activities
NO

I. Professional or labor information Business contact details to provide you with our Services on a business level or job title, employment history and professional qualifications if you apply for a job with us
NO

J. Educational Information Student records and directory information
NO

K. Inferences Drawn from Other Personal Information Inferences drawn from any personal information collected listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
YEAH

L. Sensitive Personal Information
NO

We will use and retain the personal information collected as necessary to provide the Services or to:
■ Category K: as long as the user has an account with us
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, by phone, or by mail in the context of:
■ Receive help through our customer service channels;
■ Participation in customer surveys or contests; and
■ Facilitation in the provision of our Services and to respond to your queries.
How do we use and share your personal information?

You can find more information about our data collection and sharing practices in this privacy notice.

You can contact us by email at info@delmineral.com, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your right to opt out, we may deny a request if the authorized agent fails to provide evidence that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information to our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes information on our behalf, following the same strict privacy protection obligations required by the CCPA.

We may use your personal information for our own business purposes, such as for internal research for technology development and demonstration. This is not considered “selling” your personal information.

HORTEDOM PRODUCE SA de CV has not disclosed, sold or shared any personal information to third parties for business or commercial purposes in the previous twelve (12) months. HORTEDOM PRODUCE SA de CV will not sell or share personal information in the future belonging to website visitors, users and other consumers.

Your rights regarding your personal data

Right to request the deletion of data — Deletion request

You can request the deletion of your personal information. If you ask us to delete your personal information, we will honor your request and delete your personal information, subject to certain exceptions provided by law, including (but not limited to) another consumer’s exercise of their right to free expression . , our compliance requirements that result from a legal obligation, or any processing that may be necessary to protect against illegal activity.

Right to be informed — Request for information

Depending on the circumstances, you have the right to know:
■ whether we collect and use your personal information;
■ the categories of personal information we collect;
■ the purposes for which the personal information collected is used;
■ if we sell or share personal information to third parties;
■ the categories of personal information we sold, shared, or disclosed for business purposes;
■ the personal information was sold, shared or disclosed for a business purpose;
■ the business or commercial purpose for collecting, selling or sharing personal information; and
■ the specific pieces of personal information we collect about you.
In accordance with applicable law, we are not required to provide or remove anonymized consumer information in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to non-discrimination for the exercise of the privacy rights of a consumer

We will not discriminate against you if you exercise your privacy rights.

Right to limit the use and disclosure of sensitive personal information

We do not process sensitive personal consumer information.

Verification process

Upon receipt of your request, we will need to verify your identity to determine that you are the same person for whom we have information in our system. These verification efforts require us to ask you to provide information so that we can compare it with information you have previously provided to us. For example, depending on the type of request you submit, we may ask you for certain information so that we can match the information you provide with information we already have on file, or we may contact you through a method of communication (for example, telephone or email) that you have previously provided to us. We may also use other verification methods as circumstances dictate.

We will only use the personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid asking you for additional information for verification purposes. However, if we are unable to verify your identity from information we already maintain, we may ask you to provide additional information for the purpose of verifying your identity and for security or fraud prevention purposes. We will delete such additional information provided as soon as we finish verifying it.

Other privacy rights
■ You can object to the processing of your personal information.
■ You can request the correction of your personal data if it is incorrect or no longer relevant, or you can request that the processing of the information be restricted.
■ You may designate an authorized agent to make a CCPA request on your behalf. We may deny a request from an authorized agent who does not provide proof that they have been validly authorized to act on your behalf under the CCPA.
■ You can request to opt out of selling or sharing your personal information with third parties in the future. Upon receipt of an opt-out request, we will act on the request as soon as possible, but no later than fifteen (15) days from the date the request is submitted.
To exercise these rights, you can contact us by email at info@delmineral.com, or by referring to the contact details at the end of this document. If you have a complaint about how we handle your data, we’d like to hear from you.

11. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Summary: Yes, if you are a Virginia resident, you may be given specific rights regarding access to and use of your personal information.

Virginia CDPA Privacy Notice

Under the Virginia Consumer Data Protection Act (CDPA):

“Consumer” means a natural person who is a resident of the Commonwealth and acts solely in an individual or family context. It does not include a natural person acting in a commercial or employment context.

“Personal Data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. “Personal data” does not include de-identified data or publicly available information.

“Sale of personal data” means the exchange of personal data in exchange for monetary consideration.

If this definition of “consumer” applies to you, we must comply with certain rights and obligations with respect to your personal data.

The information we collect, use and disclose about you will vary depending on how you interact with HORTEDOM PRODUCE SA de CV and our Services. For more information, visit the following links:
■ Personal data we collect
■ How we use your personal data
■ When and with whom we share your personal data
Your rights regarding your personal data
■ Right to be informed of whether or not we are processing your personal data
■ Right of access to your personal data
■ Right to correct inaccuracies in your personal data
■ Right to request the deletion of your personal data
■ Right to obtain a copy of the personal data you previously shared with us
■ Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data or profiling in compliance with decisions producing legal or similar effects (“profiling”)
HORTEDOM PRODUCE SA de CV has not sold any personal data to third parties for business or commercial purposes. HORTEDOM PRODUCE SA de CV will not sell personal data belonging to website visitors, users and other consumers in the future.

Exercise your rights provided under the Virginia CDPA

You can find more information about our data collection and sharing practices in this privacy notice.

You can contact us by email at info@delmineral.com, by submitting a data subject access request or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not provide proof that they have been validly authorized to act on your behalf.

Verification process

We may ask you to provide additional information reasonably necessary to verify your request and that of your consumer. If you submit your request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.

Upon receipt of your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once for an additional forty-five (45) days when reasonably necessary. We will notify you of any such extension within the initial 45-day response period, along with the reason for the extension.

Right to appeal

If we refuse to take action on your request, we will tell you our decision and the reason for it . If you wish to appeal our decision, please email us at info@delmineral.com. Within sixty (60) days of receiving an appeal, we will notify you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to file a complaint .

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to comply with applicable laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by sending you a notice directly. We encourage you to review this privacy notice frequently to be informed of how we protect your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@delmineral.com.

14. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please complete and submit a Data Subject Access Request .